Documents
Terms of Service
The agreement between you and GEN A LIMITED covering
accounts, Gems, subscriptions, chat allowances, games and
acceptable use.
Privacy Policy
What we collect, why we collect it, who we share it with,
how long we keep it and the controls you have.
Community Guidelines
The rules for characters, content, groups and conduct on
Wibu — and what happens when they are broken.
Creator & Payout Terms
How creator earnings work, Cashable and Bonus Gems,
cash-out, verification and agency or reseller
accounts.
Purchase & Refund Policy
Gem packs, subscription auto-renewal, cancellation,
store-level refunds and chargebacks.
AI Disclosure & Data Sharing
Which AI providers process your inputs, for which feature,
and how to give or withdraw consent per feature.
Company of record
GEN A LIMITED
Workshop 1104, Block C, Hong Kong Industrial Centre
489–491 Castle Peak Road, Lai Chi Kok
Kowloon, Hong Kong
support@wibu.ai
489–491 Castle Peak Road, Lai Chi Kok
Kowloon, Hong Kong
support@wibu.ai